Pursuant to the government’s epidemic prevention measures, our cross-boundary coaches and ticketing centers are temporary suspended until further notice. Validity of the tickets will be extended for 6 months thereafter the related resumption of the related routes. Please contact our Customer Services Hotline at HK (852) 2979 8778 or CN (86) 4006 123 148 / (86) 4008 822 322 for further enquiries.

We apologize for any inconvenience caused. 

Please refer to Chinese version

Together, we fight the virus:

Please refer to Traditional Chinese version for details.

Temporary Traffic Arrangements:

Please refer to Traditional Chinese version for details.

Passengers who need to change their itinerary due to recent Pneumonia issue can go to our retail shops or contact our customer service representative for  revision. If passengers cannot determine the travel time at the moment, the ticket can be temporarily changed to Open and valid for 6 months count from the original boarding date. Sorry that we have no refund arrangement at the moment. 

If the shift of the bus was cancelled, customer can arrange refund at the shop that the ticket purchased or contact our customer service representative for inquiries.